My girlfriends '09 just did this last Sunday. Couldn't turn the key back to shut it off. It's a five speed. 55,000 miles and no warranty according to the selling dealer. They could have good-willed the warranty in my opinion, but what do I know? Anyway, I pop out the lock cylinder and take out the tumblers and springs so that she can drive it back and forth the 110 mile round trip to work every day this week until I can get a new lock cylinder set up for her.
Call up my not-so-local dealership(32 miles away) and give him the VIN and tell him I need an ignition lock cylinder made up. He seems a bit hesitant, but has always done a good job for me, and then he tells me he needs a key to do it, and will have to have the car to program it....I'm thinking to myself, no, no you don't. I gave you the VIN, and with that you can get the key code, and as long as we're using the same key, you don't need the car to program a damn thing. Anyway, I take a key down to him, just to make things easier.
A neighbor of mine works in the same town as the dealer and picks up the lock cylinder for me, I get it home, take it out of the bag and holy carp.....what a crap job I got. I'm pissed, and not wanting to burn bridges with this dealer, but a monkey could have done a better job! I got charged $119 for the lock cylinder, then another $60 to code the cylinder to my key. I could live with that, but they took the new lock cylinder to the bench grinder and ground down the bar that pops down when the key is inserted! I'm almost certain that when I install the cylinder that I'll be able to remove the key when it is in the 'on' position.
Anyway, I know this is my first post, sorry for it being a bad one, (and long), but I needed to vent to someone. Thanks for listening and I'll try to keep you posted on the outcome.
Travis